Frequently Asked Questions
Everything you need to know about your Kaprang shopping experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international delivery can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Every product page includes a detailed 'Size Guide' with measurements in inches and centimeters. We recommend measuring a similar garment you own for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Kaprang, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our support team via live chat.